Shipping policy

1. Overview

This Shipping Policy explains how orders are processed, shipped, and delivered from our dropshippingโ€‘based online store. Because we work with global suppliers, shipping times and packaging may vary.

2. Order Processing Time

  • Orders are processed within 1โ€“5 business days.

  • Processing time may be longer during holidays, highโ€‘volume periods, or supplier delays.

  • Once an order is processed, it cannot be canceled.

3. Shipping Times

Because we ship directly from thirdโ€‘party suppliers, estimated delivery times are:

  • United States: 7โ€“20 business days

  • Canada, UK, Australia: 10โ€“25 business days

  • Other countries: 10โ€“30 business days

Delivery times may vary due to customs, weather, or carrier delays.

4. Tracking Information

  • Most orders include a tracking number.

  • Tracking updates may take 3โ€“7 days to appear due to international logistics.

  • Some carriers may show limited tracking until the package reaches your country.

If tracking is not available, we will still ensure your order arrives.

5. Shipping Fees

Shipping fees are calculated at checkout based on:

  • Destination

  • Product weight

  • Supplier location

Some items may ship separately at no extra cost.

6. Customs, Duties & Taxes

Customers are responsible for any customs fees, import taxes, or duties charged by their country. We are not responsible for delays caused by customs inspections.

7. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information. We are not liable for:

  • Lost packages due to incorrect addresses

  • Delivery failures caused by incomplete information

If a package is returned to the supplier, reshipping fees may apply.

8. Lost or Missing Packages

If tracking shows โ€œdeliveredโ€ but you did not receive your package:

  • Check with neighbors or your local post office

  • Verify the shipping address provided

  • Contact us for assistance

We may offer a replacement depending on the supplierโ€™s policy.

9. Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us within 48 hours

  • Provide photos or video as proof

We will offer a replacement or refund according to our Return & Refund Policy.

10. Multiple Shipments

Because we work with multiple suppliers, items in your order may arrive in separate packages.

11. International Shipping Restrictions

Some items may not be available for shipping to certain countries due to:

  • Supplier limitations

  • Customs restrictions

  • Carrier availability

If an item cannot be shipped to your location, we will notify you and issue a refund.

12. Contact Us

For questions about shipping, reach us at: Goku134@yahoo.com